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Terms & Conditions

Terms & Conditions

Order Validation and Acceptance
When you place an order through the HP CAMERA & LENS, we may verify your method of payment, shipping address and/or tax exempt identification number, if any, before processing your order. Your placement of an order via the HP CAMERA & LENS is an offer to purchase our products or services. HP CAMERA & LENS may accept your order by processing your payment and shipping the product or documentation of service, or may, for any reason, decline to accept your order or any part of your order. No order shall be considered to be accepted by HP CAMERA & LENS until the product has been shipped. If we decline to accept your order, we will attempt to notify you using the e-mail address you have provided with your order. 

Quantity Limitations
HP CAMERA & LENS may limit or cancel quantities available for purchase on any order on any basis, and to alter the availability or duration of any special offers at any time. HP CAMERA & LENS may reject any order, or any part of an order. HP CAMERA & LENS may limit or prohibit sales to resellers or dealers via the HP CAMERA & LENS. 

Electronic Communication
When you place an order through the HP CAMERA & LENS, you are required to provide a valid e-mail address, which we may use to communicate with you regarding the status of your order, advise you regarding shipment of backordered products, and to provide you with any other notices, disclosures or other communications relating to your order. You agree that HP CAMERA & LENS will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid e-mail address. 

Product Display/Colors
HP CAMERA & LENS attempts to display as accurately as possible the colors of the products shown on the Site. However because the colors you see will depend on many factors, including your monitor or printer, HP CAMERA & LENS cannot guarantee that the color you see matches the product color. 

Pricing and Product Information
HP CAMERA & LENS makes every effort to provide current and accurate information relating to our products, services, and prices, but does not guarantee the currency or accuracy of any such information. Information relating to HP CAMERA & LENS products and services is subject to change without notice. Prices are subject to change at any time prior to HP CAMERA & LENS acceptance of your order. In the event we discover a material error in the description or availability of a product or service that affects your outstanding order with HP CAMERA & LENS, or an error in pricing, we will notify you of the corrected version, and you may choose to accept the corrected version, or cancel the order. If you choose to cancel the order, and your credit card has already been charged for a purchase, HP CAMERA & LENS will issue a credit to your credit card in the amount of the charge. 

Security and Privacy
The HP CAMERA & LENS follows the industry standard, Secure Sockets Layer protocol, "SSL," for the transfer credit card data over the internet.

When placing an order online, a "key-lock" icon will appear in the bottom right of your browser window. This icon is your confirmation that SSL has been activated for the transfer of your personal information. A second indication of SSL activation is that the displayed URL will begin with "https".

Payment and Shipment
You may pay for your order one of the following major credit cards, issued in Malaysia: Visa®, and MasterCard® cards. All orders will generally be processed, billed, and shipped within 3 to 5 business days. 

In most cases, your credit card will not be charged if HP CAMERA & LENS declines to accept your order. If your card has been charged, HP CAMERA & LENS will process a refund.

In the event your shipment will be delayed more than thirty (30) days after the date of your order, HP CAMERA & LENS will attempt to notify you by e-mail, using the e-mail address you provided, and you may elect to cancel the order. If you elect to cancel the order, HP CAMERA & LENS will issue a refund. 

Shipping and Handling
Shipping and handling charges will be added to the cost of your order. Generally, all orders are shipped within 3 to 5 business days of your receipt. Unfortunately, we are unable to ship to PO, APO, or FPO boxes.

We do not ship on Saturdays, Sundays or national holidays.
Once packages have been shipped, they should arrive within 5-10 business days, depending on destination. Shipping rates are dependent on the mode of shipment selected.  

Note: "Business day" means Monday through Friday except for national holidays 

Sales Tax
HP CAMERA & LENS collects and remits sales taxes as required by law on purchases made via the Site. If you have tax-exempt status, you must provide a valid tax exemption number evidencing your status at the time of purchase. HP CAMERA & LENS will not refund tax amounts collected in the event a valid number is not provided. If you provide a number that is not accepted for any reason by any governmental or regulatory authority, and HP CAMERA & LENS is required to pay tax on your purchase, you will reimburse HP CAMERA & LENS for the amount of such tax, andHP CAMERA & LENS reasonable expenses incurred in connection with the payment and collection of such tax. 

The only warranties HP CAMERA & LENS provides with respect to any product or service purchased through the HP CAMERA & LENS are those warranties, if any, set forth in the written HP CAMERA & LENS documentation accompanying such product or service. 

Return Policy
You may return any product purchased through the HP CAMERA & LENS within thirty (30) days of receipt, provided that the product is unused and repackaged in its original packaging materials. You will receive a full refund for the product minus the cost of shipping and handling. If you received the wrong product, or a product that is damaged or defective or contains a damaged or defective part, you may contact us to obtain return instructions, or to obtain a replacement.